Become an EDEN user:

If you do not have a password, you will need to sign up for training so that you may be issued one to gain access to EDEN, click here to find available training class dates.

EDEN – Web Entry

EDEN is a Web Application that enables Members and Excavators to create, manage, respond to and edit Georgia 811 Locate Request Tickets.

 

Instruction Manual
Service Area Management
EDEN FAQs
EDEN Training Videos

EDEN:  Excavation Digging Event Notification
Log in Here

If you are an existing user and need a password or log in assistance please contact:

Georgia 811 Customer Connections
Mon – Fri | 7am – 5pm
By phone at (770) 623-5786
Or by email at CustomerConnections@georgia811.com

 

Creating locate requests online offers many benefits.

• Locate Request Creation 24/7, at your convenience – Now including Emergency Locate Requests*

• Plot and visually verify your excavation site on the map

• Print a copy to take with you on the job site

• No hold time

 

*Emergency locate requests may be entered online with the exception of those incidents involving gas facilities which are still required to call 811 to be reported to Georgia 811.

 

 

If you need ticket creation assistance please contact:

GA811 Customer Connections
Mon – Fri | 7am – 5pm
By phone at (770) 623-5786
Or email the help desk at CustomerConnections@georgia811.com

 

If you do not have a password, you need to sign up for training so that you may be issued one to gain access to EDEN, click here.

 

 

Watch the video below to learn how to draw a polygon dig site area on the EDEN Map: